Cookie Policy
You can manage cookies via your browser settings.
Last updated: January 1, 2025
1. What is a Cookie?
A cookie is a small text file that is downloaded onto your computer, smartphone, or other internet-connected device when you visit a website or use an online application. These cookies store certain pieces of information that help websites and applications identify your browser, remember your actions, and deliver services efficiently. They can retain information such as login credentials, language preferences, authentication tokens, or temporary session identifiers.
Cookies cannot run programs, install malware, or deliver viruses. Instead, they serve as identifiers that make the internet more functional and user-friendly. Without cookies, many essential features such as secure login sessions, personalized dashboards, shopping carts, and consistent navigation would not work properly.
In addition to cookies, related technologies such as local storage, session storage, and web beacons may also be used. For simplicity, we collectively refer to all these technologies as “cookies” throughout this policy.
2. Types of Cookies We Use
To provide transparency, we categorize cookies based on their purpose and duration. Some cookies expire when you close your browser (session cookies), while others remain until they expire or you manually delete them (persistent cookies).
a) Strictly Necessary Cookies
These cookies are fundamental to the functioning of our platform. They allow you to log in securely, navigate the system, and perform critical operations such as submitting procurement requests or accessing organizational data. If you disable these cookies, certain features will no longer be available and the platform may not function correctly.
b) Functional or Preference Cookies
These cookies remember your choices and preferences to provide a more personalized experience. They may store your preferred language, theme, tenant workspace details, or remembered login state. By enabling these cookies, you reduce the need to reconfigure your settings each time you return to the system.
c) Analytics Cookies
These cookies collect aggregated, anonymous information about how users interact with our system. They help us track performance, measure usage of modules (such as procurement requests, quotations, and invoices), identify errors, and improve user experience. The data is statistical in nature and is not used to identify you personally.
d) Security Cookies
To ensure the safety of your data, we use cookies that detect suspicious activity, prevent unauthorized access, and enforce authentication measures. These cookies help safeguard multi-tenant environments, protect financial transactions, and ensure compliance with audit requirements.
3. Detailed Cookie List
We maintain a detailed inventory of cookies actively used within AWRA Systems. These cookies fall into categories such as essential functionality, security, analytics, and marketing. While the names or technical details of cookies may change periodically as our system and third-party services evolve, the categories and their purposes remain consistent. Below is a comprehensive list of the main cookies currently in use:
| Cookie Name | Purpose | Validity |
|---|---|---|
| app_session | Maintains the authenticated user’s session across different pages and requests. This is required for tenant-based login and secure access to AWRA features. | Session |
| XSRF-TOKEN | Provides protection against cross-site request forgery (CSRF) by validating form submissions and API calls. This ensures that only authorized requests are processed. | Session |
| _ga | Google Analytics cookie used to distinguish unique visitors and measure how users interact with AWRA. It helps us analyze trends and improve usability. | 2 years |
| _ga_56N8LDNNQX, _ga_SHL3V3E4GN | Additional Google Analytics identifiers that track session data, engagement duration, and returning visitors for more accurate performance metrics. | 2 years |
| cfz_google-analytics_v4 | Cloudflare-integrated analytics cookie that enhances tracking reliability and provides aggregated, anonymized statistics on traffic patterns. | Up to 2 years |
| CF_VERIFIED_DEVICE_* | Security cookies issued by Cloudflare to verify browser/device identity and protect against malicious traffic, bots, and abuse. | Varies (minutes to days) |
| sparrow_id | Device identifier cookie set by Cloudflare to improve fraud detection and enhance account security during sessions. | Up to 6 months |
| cfz_facebook-pixel | Facebook Pixel tracking used for measuring ad effectiveness and retargeting audiences. It enables us to understand engagement from campaigns. | Up to 2 years |
| cfz_adobe, kndctr_AdobeOrg_identity | Adobe Experience Cloud cookies that help with analytics, personalization, and user identity management across integrated marketing services. | Up to 2 years |
4. Third-Party Cookies
In addition to the cookies directly managed by AWRA Systems, third-party services that we rely on may also set cookies on your device. These include infrastructure and security providers (e.g., Cloudflare), analytics platforms (e.g., Google Analytics), payment processors (e.g., MPESA integrations), and communication services (e.g., Mailgun, Mailjet). Such cookies typically serve essential operational roles like fraud detection, bandwidth optimization, and reliable email delivery.
AWRA does not sell or provide access to unrelated advertisers. We configure services to minimize tracking where possible, applying privacy-conscious defaults such as anonymized statistics, consent-based marketing cookies, and privacy modes for embedded media. However, some third-party cookies are controlled entirely by their respective providers, and their behavior may not always be fully within AWRA’s control.
5. How You Can Manage Cookies
You have full control over how cookies are managed on your device. At any time, you may review or update your preferences using our in-app Cookie Preference Manager. This allows you to accept or reject categories of cookies, except for strictly necessary cookies that are required for the platform to function.
In addition to our Cookie Manager, most modern web browsers provide built-in settings that allow you to block, restrict, or delete cookies. Please note that disabling certain cookies may impact your overall experience and prevent you from using essential features such as secure login sessions, saved preferences, or analytics-driven performance enhancements.
6. Product-Specific Cookie Information
Different AWRA modules (e.g., procurement, inventory, vendor management, AI quotation analysis) may use cookies in slightly different ways to ensure smooth operation. For example, cookies may be used to maintain procurement workflows across multiple sessions, preserve draft quotations, or ensure integrity of financial transactions. Specific cookie details for each module may be available upon request.
7. Disclaimer & Updates
We may update this Cookie Policy periodically to reflect changes in technology, regulatory requirements, or our operational practices. When significant updates are made, we will notify you through appropriate means, such as system notifications or updated links on our website. Continued use of our services after such updates constitutes acceptance of the revised Cookie Policy.
8. Contact Us
If you have questions, concerns, or requests relating to our use of cookies and related technologies, please contact us: